These policies are published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, and are an ‘electronic record’ as contemplated under section 2(t) of the Information Technology Act, 2000 and the Rules thereunder. These Terms being an electronic record are generated by a computer system and do not require any physical or digital signatures.

The App is owned by Tata UniStore Limited having registered office at 1st Floor, Empire Plaza 2, Chandan Nagar, LBS Marg, Vikhroli (W), Mumbai - 400083 (Tata CLiQ). Use of the App by the user (“You”/ “User”) is subject to the terms and conditions contained herein.

Accessing, browsing or otherwise using the App will be construed as Your unequivocal and irrevocable acceptance and acknowledgement to the terms and conditions contained under Terms of Use and binding policies hereof. By using the App, You declare to have carefully read, understood and agree to be bound by these Terms of Use. Tata CLiQ may at its sole discretion allow or disallow access to App and reserves the right to change any of the terms and conditions contained herein at any point in time. It is Your responsibility to periodically review these Terms of Use any update and changes and Your continued use of the App will be considered as Your acceptance to such updates and changes.

You should have completed 18 years of age and be competent to enter into a contract under Indian contract law. If You are under 18 years of age who is intending to avail the services of the App should do so through Your legal guardian in accordance with applicable law. 

If You are using the App on behalf of any corporation, company, institution, association or other entity, the person should be authorized by such corporation, company, institution, association or other entity to use and access the App.

Tata CLiQ reserves the right to refuse access to use the services offered at the App to new users or to terminate access granted to existing users at any time without according any reasons for doing so.

Every User of the App shall comply with all the applicable laws, including but not limited to the Foreign Exchange Management Act, 1999, notifications issued there under the Exchange Control Manual issued by the Reserve Bank of India, Customs Act, 1962, Information Technology Act, 2000, Prevention of Money Laundering Act, 2002, Foreign Contribution Regulation Act, 1976, Income Tax Act, 1961, Export Import Policy of the Government of India and shall include any amendments, notifications and Rules thereof under the aforesaid enactments applicable for using the App or buying/ selling any product or service through the App.

Shipping Address

Your shipping address and pin code will be verified with the database of Tata CLiQ Palette before you proceed to pay for your purchase. In the event your order is not serviceable by our logistics service providers or the area is not covered, we will request you to provide us with an alternate shipping address. You can make purchases on the App from anywhere in the world but at the same time You must ensure the payment and shipping address is within India. 

When you submit an alternative address for delivery, you are responsible for accepting and collecting the package from such alternative address. Confirmation from the logistics service provider of successful delivery to the alternative shipping address is deemed as acceptance of delivery by you and Tata CLiQ Palette will have no liability in this regard.  

Delivery by Tata CLiQ Palette or Seller

The delivery of the ordered products from the seller to you will be made by logistics service providers assigned by Tata CLiQ Palette or Sellers. Deliveries cannot be rescheduled after the order has been placed. 
 

The logistics service provider assigned by Tata CLiQ Palette will make a maximum of three [3] attempts to deliver your order. In case you are not reachable, available or do not accept delivery of products in these attempts Tata CLiQ Palette reserves the right to cancel the order at its discretion. You may be informed of such cancellation by email or SMS at the email address or mobile number provided to Tata CLiQ Palette. The cancelled order is returned to seller. You agree not to hold Tata CLiQ Palette liable for any cancellation. 

If you wish to request the App to resend the product, you can do so by placing a new order for the product on the terms set out on the [‘product order page’] when you place the new order. Your order will be accepted subject to availability of the product. 

In case there is any dispute regarding the shipment of the product or serviceability for the area not covered by the logistics service providers, Tata CLiQ Palette will not be responsible for the non-delivery of the product. 

Title and risk of loss for all products ordered by you shall pass on to you upon delivery of the products at the shipping address provided by you. 

Multiple Product Orders

In case you order multiple products in one transaction, Tata CLiQ Palette would endeavour to ship all products together. However, this may not always be possible due to some product characteristics or logistics issues or the location of seller and you may receive the products separately and at different times. If you purchase multiple products in a single transaction, then all the products would be dispatched to a single shipping address given by you. If you wish to ship products to different addresses, then you should book the orders separately based on the shipping addresses. 

Missing Items

In the event, the product package received by you is missing one or more products or accessories or does not include the freebie or the order is partly delivered, you should inform Tata CLiQ Palette through the Customer Care Team within 3 days of delivery date of the package. Missing products claims will not be accepted after 3 days from delivery date. 

When a package delivered is missing one or more products or accessories, you are requested to return the original package delivered to the seller in accordance with the Return Policy. In the event of dispute, Tata CLiQ Palette will coordinate with you and the seller to reach an amicable solution. Tata CLiQ Palette is only a facilitating link between You and the seller and will not be liable in any manner. 

Refusal of Delivery

Before accepting delivery of any product, kindly ensure that the product's packaging is not damaged or tampered with. If you observe that the package is damaged or tampered with, you are requested to refuse the delivery. If you accept a damaged or tampered package, you are supposed to contact Tata CLiQ Palette to raise a claim for damaged or tampered products within 3 days of the delivery date. Any claims will not be accepted after 3 days from delivery date. In the event of a dispute, Tata CLiQ Palette will coordinate with you and the seller to reach an amicable solution. Tata CLiQ Palette is only a facilitating link between you and the seller and will not be liable in any manner. 
  

Delivery Time

An estimated delivery time of each product will be displayed on the [‘product order page’]. On placing your order, you will receive an Email or SMS at the email address or mobile number provided to Tata CLiQ Palette containing a summary of the order and also the estimated delivery time to your location. The seller may take additional time to pack and dispatch certain products and this time will be indicated by the message on the [‘product order page’]. This period of time is to be added to the shipping speed you choose. 

Delivery timeframes are just estimates and are not guaranteed delivery timeframes and should not be relied upon as such. Deliveries to certain locations may take longer than expected due to accessibility of the location and serviceability by the logistics service provider. 

About Delayed Delivery

Sometimes, delivery may take longer due to: 

1. Bad weather. 
2. Transportation delays. 
3. Natural calamities. 
4. Political disruptions. 
5. Logistics service provider related challenges. 
6. Product lost in transit. 
7. Regional or national holidays which are considered as delivery holidays. 
8. Other unforeseen circumstances or events beyond the control of Tata CLiQ Palette or logistics service provider. 

If the estimated delivery date has passed and You still have not received your order, please contact us and we will take steps to track your package. In such cases, we may also try to proactively contact you. Please check Your emails and SMS regularly for such updates. 

Tata CLiQ Palette will not compensate for any mental agony or inconvenience or loss caused due to delay in delivery for any reason. You may be informed by Email or SMS at the email address or mobile number provided to Tata CLiQ Palette if any product in the order is unavailable or is delayed or lost in transit. 

Shipping Charges

You may be required to pay Shipping Charges in addition to the order value amount. The shipping charges, if any, will appear at the time of checkout. All delivery charges are inclusive of service tax unless stated otherwise. Shipping Charges may vary for different pin code because of the increase in shipping cost or seller’s is located in a different area. Delivery charges will vary according to pin codes as well as type of product. 

Open delivery

Tata CLiQ Palette reserves the right to provide Open delivery or not. Open delivery service which is provided by Tata CLiQ Palette with some Specifics logistics service providers. Open delivery depends upon our logistics service provider’s service dependencies. You can’t open parcel if logistics service provider doesn’t allow and, in such event, you have a right to accept the parcel after paying the amount and thereafter you can use our hassle-free return policy. 

Please refer to the Return and Refund Policies, if you wish to return the delivered product to Tata CLiQ Palette

Reasons for Return

Return Policy makes it possible for You to return a product if You receive a damaged or defective product or if the product is significantly different from what was purchased or when the package delivered is missing one or more products or accessories. Return Policy here should be read in conjunction with the any specific terms and conditions applicable to a product which can be found on product descriptions page for returning a product. 

Conditions for Return

In order to return any product sold through the App, you are required to comply with the below mentioned conditions, viz.: 

1. The return has to be in compliance with the Return Policy associated with the product category. 
2. Tata CLiQ Palette should be notified of the receipt of a damaged or defective product or if the product is significantly different from what was purchased, within period mentioned in the returns policy. 
3. Products should be returned unused, in their original packaging along with the original price tags, labels, packing, barcodes, user manual, warranty card and invoices, accessories, freebies and original boxes defined as essentials. If any product is returned without the essentials, the product shall not be accepted for return and shall be sent back to You. 
4. The return packages should be strongly and adequately packaged so that there is no damage of products during transit. 
5. The returned products are subject to verification and quality checks by the sellers selling on Tata CLiQ Palette in order to determine the legitimacy of the complaint or return. 
6. The return has to be in compliance with the return policy of the seller or the manufacturer of the product where applicable. 

Non-returnable Products
 
All products cannot be returned. Some of the products that cannot be returned are: 

1. Perfumes, personal and beauty care or other consumables. 

2. Products that have been used or installed. 
3. Products damaged due to misuse of product or products having incidental damages due to malfunctioning. 
4. Product sold in sets or combination cannot be returned individually. 
5. Any other product depending upon the Return Policy in force. 

In the event that a damaged/defective product is received, or if the product is significantly different from what was purchased, or if the package delivered is missing one or more products or accessories, Tata CLiQ Palette should be notified within 3 days of delivery date of the package. Any claims will not be accepted after 3 days from delivery date. 
 

If You are unable to inform Tata CLiQ Palette of the receipt of a damaged or defective product within 3 days Tata CLiQ Palette or Seller shall not be obliged to accept the returned product or be liable in this regard. In the event, such product is sent to Seller, the product will be returned to the Customer and the same needs to be accepted from Seller or assigned logistics service provider. Tata CLiQ Palette or seller will not be responsible if the product is not accepted, and no refund will be issued. 

Damaged, Defective or Other Non-conforming Products

Returns of damaged, defective or other products eligible for return are accepted as under: 

i.            In the event you receive a damaged or defective product or a product that does not comply with the specifications as per your original or the product is delivered after the expected delivery period or the package delivered is missing one or more products or accessories and eligible for return as described by Return Policy, You are required to get in touch with the Customer Care Team  at at 022-68078282 within the 3 days of delivery date  as per the Returns Policy. 

ii.          Upon receiving your return request, Tata CLiQ Palette shall verify the authenticity and the nature of the request and if the request is genuine, Tata CLiQ Palette will inform the seller of the return request and will ask the seller for a refund to be processed upon the receipt and quality check of the returned product. It will take a minimum of [ 4-6] business days to process your request for return of products. 

iii.        Tata CLiQ Palette or Seller may arrange for pick-up of the product through an assigned logistics service provider. You will receive an email or SMS notification at your email address or mobile number provided to Tata CLiQ Palette. 

 
You expressly acknowledge that the seller is solely responsible for the damaged or defective product or a product that does not meet the specifications of your original order or delayed delivery of the order or delivery of the package with one or more products or accessories missing and for any claims that You may have in relation to such products and Tata CLiQ Palette shall not in any manner be held liable for the same. In the event of dispute, Tata CLiQ Palette will coordinate with You and the seller to reach an amicable solution. Tata CLiQ Palette is only a facilitating link and an Intermediary as per definition under Information Technology Act, 2000 and rules framed thereunder, between You and the seller and Tata CLiQ Palette will not be liable in any manner. 

Period for Return 

Please refer “Know More” section of the product information page for the Period of Return i.e., period within which a product delivered can be returned by the Buyer subject to the other terms and conditions of the Return Policy contained hereunder. 

Cancellation of Return Request

A request for return once made can be cancelled by contacting Customer Service. In case the Logistics Service provider arrives to receive the shipment and you want to cancel the request, you may choose to inform the logistics service provider that you do not wish to return the product. You will receive an email or SMS notification at the email address or mobile number provided to Tata CLiQ Palette cancelling Your return request. 

Refusal of Return Request

Tata CLiQ Palette reserves the right to refuse or cancel any return request.  If the request for returns is not allowed by the Returns Policy, you will not be refunded the payment made or any costs and will not be able to raise a second request for return for the same product. You agree not to dispute the decision made by Tata CLiQ Palette and accept Tata CLiQ Palette’s decision regarding the refusal or cancellation and further agree not hold Tata CLiQ Palette liable for any refusal or cancellation. 

Frivolous Complaints

In the event of frivolous or baseless complaints or requests regarding the quality or content of the products, Tata CLiQ Palette reserves the right to take necessary legal actions against you and you will be solely liable for all costs incurred by Tata CLiQ Palette in this regard. 

Return Shipping Process

In case of damage claims, Tata CLiQ Palette may ask for pictures of the damaged product before it is approved or allowed for return. 

For return shipping managed by Tata CLiQ Palette, you will need to hand over the product to the assigned logistics service provider at the time of pick-up. In the event the logistics service provider makes attempts to pick-up the product and you are unavailable or not ready to handover the product, Tata CLiQ Palette or logistics service provider will not be held responsible for the delay in pick-up or processing of the quality check by the seller and hence the refund. A maximum of 3 attempts will be made by the logistics service provider to pick-up the product to be returned. Tata CLiQ Palette will not be liable for the products returned by mistake. 

In the event where a product not belonging to the seller selling on Tata CLiQ Palette is returned by mistake, Tata CLiQ Palette is not accountable for such misplacement and is not responsible for its delivery back to you or any costs incurred by you or any refund. 

Discrepancy Between Information Provided by you and Our Logistics Service Provider

In case of any discrepancy in the status of pick-up of a product arranged by Tata CLiQ Palette, (where you claim the product has been returned, while our system suggests otherwise) refund will be initiated only if you successfully furnish the courier slip given by the Tata CLiQ Palette assigned logistics service provider at the time of the pick-up. 
 

In case where a seller or designated return location claims that the product received from you is different or the return of the product is not in compliance with the Returns Policy, the product will be dispatched back to your shipping address, and you are required to receive and accept the package. In the event of dispute, Tata CLiQ Palette will coordinate with you and the seller to reach an amicable solution. Tata CLiQ Palette is only a facilitating link between you and the seller and will not be liable in any manner.

Cancellation of an order can be done either by Tata CLiQ Palette or by You as under: 

Cancellation by Tata CLiQ Palette

Tata CLiQ Palette has the discretion to cancel an order. Some of the reasons for cancellation are as under (not being exhaustive list of reasons): 

1.        Your failure to comply with any of these terms. 
2.           Product is unavailable with the seller. 
3.           Technical errors or issues. 
4.        Any reason identified by Tata CLiQ Palette's credit and fraud avoidance team. 
5.            Invalid address or wrong address is given in order details. 
6.            Malpractices used to place the order. 
7.        Bulk order is placed for the likely commercial resale. 
8.           Multiple orders are placed for same product at the same address. 
9.         Order is undelivered after three (3) attempts. 
10.         EMI offer is rejected by the bank. 
11.         Failure to collect the order from partner store within stipulated time. 
12.         Pricing or specifications on any product as is shown on the App due to typographical error or incorrect information inadvertently provided by the seller or some technical glitch, resulting into incorrect pricing or specifications. 

Notwithstanding anything contained hereunder, Tata CLiQ Palette reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever without any further liability. On such cancellation, you will be sent a notification Email or SMS at the email address or mobile number provided to Tata CLiQ Palette. 

You agree to release and indemnify Tata CLiQ Palette, its officers and representatives from any cost, damage, liability or any of the actions in case of cancellation of your order by Tata CLiQ Palette or seller. 

Cancellation by You

You may cancel an order for any reason, although cancellation by you must be done before the product has been shipped for delivery to you. No cancellation is permitted subsequently. 

you can cancel an order, or part of an order where multiple products have been ordered. This can be done either by calling or emailing Customer Care Team or in your account on the App through ‘my account’. You should state the reason for such cancellation. Tata CLiQ Palette will process the request for cancellation as per the policy in force. 

If an order has been successfully cancelled, you will be sent a confirmation Email or SMS at the email address or mobile number provided to Tata CLiQ Palette. Tata CLiQ Palette reserves the right to accept or reject requests for order cancellations for any reason whatsoever. You agree not to hold Tata CLiQ Palette liable for any rejection of order cancellations. 
 

You will receive a refund for your cancelled prepaid orders that have been accepted in accordance with the Refund Policy. 

Refunds

Refunds are provided for cancellation / return of products, subject to the eligible cancellation/ return as per Return Policy or these terms and conditions, initiated in accordance with the Return or Cancellation Policy. 

Refund is made for the full amount of the order or part order successfully cancelled that was paid by You for the delivery of the order. 

For return requests, the refund of payment is made after the returned product has been received by the seller and has passed the quality checks. The entire product cost along with any taxes and shipping charges if any will be refunded to You. 

If any refund is received by you pending the quality checks, you will hold such amounts in trust on behalf of Tata CLiQ Palette until conclusion of such quality checks unless claimed by Tata CLiQ Palette any time before that. If you are in receipt of any wrongful refunded or payment, you will transfer such amount back to Tata CLiQ Palette within 3 days of you receiving such amount. 

No refund due to non-deliverability will be applicable to orders placed with Cash on Delivery options. Refund of Cash on Delivery orders returned by you may subject to levy of a charge which will be deducted from your refund amount. 

Time Period for Refunds

Refunds are normally processed within 1-6 working days after the completion of quality checks of product returned and further depends on various banking and payment channels. 

Interest charged by the bank providing the EMI Scheme till the time the request for return or cancellation is raised will not be refunded.  

Tata CLiQ Palette is not responsible for any errors or delays in refund due to banks or third-party service provider errors or delays. 

Mode of Refund

The mode of refund of payments cannot be changed at any stage as the refund amount is transferred to Your source account. Refunds are paid back to the source of payment. 

Refund for payments made by modes other than Cash on Delivery, which fail when processed back to source may be refunded by National Electronic Funds Transfer (“NEFT”) to Your bank account. 

Refund of orders placed using Cash on Delivery as the payment method will be made to Your bank account via NEFT or to Your wallet account depending on the discretion of Tata CLiQ Palette. 

You will need to update the bank account number and IFSC code to enable us to process a refund to your account. Refunds cannot be processed to third-party accounts, i.e., the name on your Tata CLiQ Palette account should match with the name of the bank account holder provided for refund via NEFT. A refund initiation confirmation by email or SMS at the email address or mobile number provided to Tata CLiQ Palette will be sent to You. 

Terminated Payment Mode

If the original payment method you used to make the payment (credit or debit card or net banking) is no longer valid, we will issue the refund through a Paylink IMPS service. When we receive a payment failure notice from your bank, we will send you an email/SMS which will contain a payment link and instructions on how to redeem refund amount. Please refer to our Payment Policy for further details. You explicitly give your consent to receiving communications (by SMS, email or other mode of communication) sent to you by Tata CLiQ Palette, however, you may withdraw your consent any time at your sole discretion. 

Listing of Products

Tata CLiQ Palette through the App makes available a variety of branded products and merchandise of the sellers for sale to buyers. Sellers who have agreed to sell their products on the App list their products on the App. Purchase and sale of such products will be subject to these Terms.

All product and price information, deals and offers related to the products are provided by the seller to Tata CLiQ Palette for inclusion on the App and the sellers are solely responsible for the accuracy of the information, validity of the prices, charges, deals, offers and other information relating to the products offered on the App. Separate contracts govern the relationship between Tata CLiQ Palette and sellers for display and sale of their products on the App. These Terms do not govern and are not applicable to (and do not amend or modify) the relationship and arrangement between Tata CLiQ Palette and such sellers as set forth in such separate contracts.

Tata CLiQ Palette does not endorse or warrant the quality, quantity, stability, use, price or other specifications of the products offered for sale by the sellers and purchased by buyers on the App or for any defects, deficiencies, shortcomings, errors or omissions in relation to the products. Please make sure You have read the product listing information before placing an order.

Ordering

It is not compulsory for You to have an account on the App to buy the products. You can shop by using a valid email address, mobile number and details while placing orders. You will be informed of the receipt of the order by email or SMS on the email address or the mobile number provided by You to Tata CLiQ Palette.

You can select any product or seller of Your choice from the [‘product order page’] of the App and add it to the shopping cart or wish list. Placing a product in the shopping cart or wish list does not reserve the price, quantity promotional offers or shipping charges shown at a particular time. To purchase any product in the shopping cart, You should provide the shipping address within India and make payment of the product price or choose payment on delivery as per the payment method for eligible products.

You can also call or email the Customer Care Team to place an order for products eligible for payment on delivery.

Once the App receives a confirmation of Your order from the seller and confirms Your order, You will receive an email and SMS informing You of the order confirmation. The email will also provide You with details of Your order including order ID, information on the products ordered, as well as the expected delivery time.

You understand that by ordering a product using the App, You are entering into a binding contract with the seller of the product to purchase the product using the facilities available on the App.

You agree that the seller is the owner of the products and all the ownership rights and property of, in and upon the products listed on the App, until transferred to the buyer of the products, shall vest in the seller of the products. The seller confirms and undertakes the seller’s ownership of the products and confirms that the seller shall at all times have marketable and legal ownership and title in respect of all products offered on the App and shall pass on marketable and legal ownership and title of the product to You upon completion of the transaction.

The buyer and seller acknowledge that the Terms of the App do not cover products sold by the seller and bought by the buyer from the seller other than through the App. You should not try to contact other potential buyers to warn them about one or more sellers. If You have a concern about a seller's behaviour, please report it to our Customer Care Team and we will endeavour to investigate.

You confirm that the products ordered by You are purchased for Your internal or personal use and not for re-sale. You authorize the seller and the App to declare and provide declarations to any governmental authority on Your behalf stating the aforesaid purpose of the products ordered by You on the App.

Delivery

The seller delivers the ordered products either directly or by availing the services of the App through its logistics service providers in terms of the Delivery Policy. The App may change the Delivery Policy without any notice. For more details, please review the Delivery Policy.

Pricing and Payment

The App lists availability and pricing information of products on the product display pages of the App.

All prices are inclusive of Value Added Tax and Central Sales Tax unless stated otherwise. Products in Your shopping cart will always reflect the most recent price displayed on the product display page. Placing a product in the shopping cart or wish list does not reserve the price shown at a particular time. It is possible that a product's price may decrease or increase between the time the product is placed in the shopping cart or wish list and the time You actually purchase it. Products that are marked as 'Out of Stock' are not available for purchase.

The price of products offered by the seller on the App is either equal to or lesser than the Maximum Retail Price ("MRP") i.e., the discounted rate prescribed for those products. The MRP and other statutory declarations will be mentioned on the products or on its packaging in accordance with applicable laws. Sellers may or may not specify this information on the App, and You are advised to independently determine the MRP of such products if You so desire. 

The App shall, in relation to the services being provided by it in accordance with these Terms, process payments from the buyer of the products and manage the logistics in the manner it deems appropriate, for and on behalf of the sellers of the products. The seller or Tata CLiQ Palette will arrange logistics for delivery of large and bulky products such as televisions, refrigerators, air conditioners etc., to the buyer.

By purchasing the products using the App and authorizing the App to process the payment, You agree, accept and understand that the App as part of its services, is only a facilitator providing an automated online electronic payment, receiving payment through cash on delivery, collection and remittance facility for the sale and purchase of the products.

For more details, please review the Payment Policy applicable to the products ordered from the sellers. The App may change the Payment Policy without any notice.

Returns and Cancellation

All products which are not delivered to You or returned by You in accordance with the Return Policy will be returned to the seller of the products.

Return and cancellation of the products may be initiated in accordance with the App’s policies. Please review the Returns Policy and Cancellation Policy as applicable to the products purchased by You. The App may change the Returns Policy and Cancellation Policy without any notice.

Taxes

You are responsible for payment of all fees, costs and charges associated with the purchase of products from the sellers and You agree to bear any and all applicable taxes, Value Added Taxes, cesses, etc. levied on the products on their sale unless otherwise stated.

No Warranty

All products or services are made available through the App on an "AS IS" basis and "AS AVAILABLE BASIS" without any warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability or fitness for a particular purpose or the legality of the products listed or displayed or transacted to the extent permitted by applicable law and Tata CLiQ Palette does not accept any liability for any defects, deficiencies, short comings, errors or omissions.

Tata CLiQ Palette does not make any representations pertaining to the information, content, products or services included on or otherwise made available to You through or on the App. The prices, shipping costs, payment details, date, period and mode of delivery, warranties related to products and after sales services, if any related to products are subject to the terms provided by the seller to the buyer. Tata CLiQ Palette does not have any control over such information and plays no determinative role in the finalization of the same and hence does not stand liable for the outcomes of such terms.

The buyer acknowledges that before placing an order for a product the buyer has performed a diligence and background check of the sellers of the product, their creditworthiness, genuineness of the product and is entering into the transaction being aware of these Terms.

The buyer acknowledges that the product images are indicative in nature and actual product may differ from the image. The buyer further acknowledges that services provided by the App are being provided by Tata CLiQ Palette as an independent contractor, and Tata CLiQ Palette is in no manner acting as an agent, partner or joint venture partner of either the seller or of a third party.

The buyer acknowledges and understands that the buyer cannot claim any compensation from Tata CLiQ Palette, other than refund for the amount paid by buyer while ordering, for any reason, not limited to but including: (i) if the final product or its quality, quantity or specifications does not meet buyer’s expectation; (ii) there is any special, incidental, indirect or consequential damage caused to the buyer by the product purchased; (iii) opportunities missed by buyer for availing any offers or discounts on the App for any reason whatsoever; (iv) delivery delays due to any unforeseen circumstances by Tata CLiQ Palette or its assigned logistics service providers; (v) deactivation or expiry of a valid voucher, coupon or promo code issued by Tata CLiQ Palette; (vi) buyer faces any issues with logistics service provider’s personnel.

Being a marketplace and intermediary (except where title of the product is held by Tata CLiQ Palette), Tata CLiQ Palette holds no title in the products at any time, and sale of any product is a transaction restricted between You and the seller of Your choice. The contract of sale is purely a bipartite contract between You and the seller and Tata CLiQ Palette is not responsible for any claims arising from such a contract and Tata CLiQ Palette will not be considered a party to any claim or proceeding arising from such sale and accordingly, You absolve Tata CLiQ Palette from any such claim by You. In case of any dispute Tata CLiQ Palette is not obliged to mediate or resolve any dispute between buyer and seller. 

Communications

You will be required to provide a valid email address and phone number in order to avail the services provided by the App, including and not limited to placing orders for buying the products. By registering Your email address and phone number with the App, You consent to be contacted by the App via email, phone calls or SMS notifications for any order or shipment, delivery, payment or offer related updates or otherwise. The App may notify or communicate with You by e-mail, SMS, phone or by posting notices on the App or by any other mode of communication.

Severability

Each of the provisions in these Terms are severable and distinct from the others and if at any time one or more such provision is or becomes invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions of these Terms shall not in any way be affected or impaired thereby.

Captions

The various captions used in these Terms are for convenience purpose only and may not be used to interpret the provisions thereof. In case of captions and the related text conflicts, the text will prevail.

Partial Invalidity

If any provision of these Terms is held to be illegal, invalid, or unenforceable under any present or future applicable law, (i) such provision will be fully severable; (ii) these Terms will be construed and enforced as if such illegal, invalid, or unenforceable provision had never comprised a part hereof; (iii) the remaining provisions of these Terms will remain in full force and effect and will not be affected by the illegal, invalid, or unenforceable provision or by its severance here from.

Force majeure

Notwithstanding anything contained in these Terms or elsewhere, Tata CLiQ Palette shall not be held responsible for any loss, damage to You if such loss, damage is attributable to a Force Majeure Event. A "Force Majeure Event" means any event that is beyond Tata CLiQ Palette’s reasonable control and includes, without limitation, fire, flood, explosion, acts of God, civil commotion, strikes, lock outs or industrial action of any kind, riots, insurrection, terrorist attacks, war, acts of government, power failure, sabotage, computer hacking, unauthorised access to computer data and storage device, system failure, virus, attacks, bugs, computer crashes, breach of security and encryption.

Disputes

All complaints relating to the products purchased from the App are routed through the Customer Care Team of the App. The seller is responsible to resolve any complaints regarding the product that may be raised by the buyer and other complaints to the satisfaction of the buyer. The App is only the facilitating link between the buyer and the seller of the product for any complaints in relation to the products sold by the seller. All buyer complaints, product complaints and transaction failure complaints shall solely be to the seller’s account and the seller shall undertake all necessary steps as may be required as per the complaint or redressal mechanism of the App to resolve the complaints at the seller’s own initiative and cost. The App is not in any way responsible for ensuring resolution of the complaints and the App shall not in any manner either directly or indirectly be liable for any claims or proceedings made by any User in relation to the products provided on or through the App or otherwise.

The App is only a platform that can be used by users to reach a larger base to buy and sell products. Tata CLiQ Palette is only providing a platform for communication and the contract for sale of the products shall be a strictly bipartite contract between the buyer and the seller. Except the cases where Tata CLiQ Palette is the seller, at no time shall Tata CLiQ Palette hold any right, title or interest over the products or have any obligations or liabilities in respect of such bipartite contract entered  into between the buyer and seller.

Users of the App may upload and display the images and information of their products offered for sale on the App’s online platform. Such display of the User’s products or related information on the App in no manner can be treated or construed as an endorsement or advertisement of such products by Tata CLiQ Palette.  

Provision of a specific service through the online platform of the App will be subject to users agreeing and consenting to certain additional terms, rules, policies, procedures, guidelines, disclaimers, notices or otherwise, if any, as applicable to such service (“Additional Terms“) and if there is any conflict between the Terms of Use and the Additional Terms, the Additional Terms shall take precedence in relation to that specific service.

You agree to use the App and the materials provided on the App only for purposes that are permitted by these Terms and any applicable law. You shall not use or access the App in a manner that prejudicially affects the interests and goodwill of the App, Tata CLiQ Palette or its affiliates or associates.

You agree and undertakes that the reviews, comments and other information provided or posted or uploaded on the App are not false, incomplete, distorted, manipulated, fraudulent or misleading.  By way of example, and not as a limitation, You agree and undertake that while using or accessing the App, You will not host, display, upload, modify, transmit, update or share any information (“Objectionable Content”) that:

(i)                  belongs to another person and to which You do not have any right to;

(ii)                is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically, objectionable or disparaging;

(iii)              is relating or encouraging money laundering or gambling or otherwise unlawful in any manner whatsoever;

(iv)              harms minors in any way;

(v)                provides material that exploits people in a sexual or otherwise in an inappropriate manner or unlawfully threatening or harassing or incidences covered under Indecent Representation of Women (Prohibition) Act, 1986;

(vi)              infringes any patent, trademark, copyright or other proprietary rights;

(vii)             violates any law for the time being in force;

(viii)           deceives or misleads the addressee about the origin of such messages or communicates any information, which is grossly offensive or menacing in nature,

(ix)              impersonate another person;

(x)                tries to gain unauthorized access or exceeds the access or illegally or unethically;

(xi)              contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

(xii)            threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting to any other nation; and

(xiii)           may create any kind of liability for Tata CLiQ Palette or our affiliates. 

Tata CLiQ Palette disclaims all liabilities arising in relation to such Objectionable Content on the App. Any User if exposed to such Objectionable Content as aforesaid is requested to immediately report the same to the Grievance Officer in the manner provided under these Terms of Use and the App will endeavour to remove such content as soon as possible after investigation.

You shall not use any deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the App or its content, or in any way reproduce or circumvent the navigational structure or presentation of the App, materials or its content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the App.

Sometimes You may not access (or attempt to access) any of the services by any means other than through the interface that is provided through the App, unless User have been specifically allowed to do so in a separate agreement with Tata CLiQ Palette. You should not do anything that disables, overburdens, or impair the proper functioning of the App. Users should specifically agree that they will not engage in any activity that interferes with or disrupts the services or the servers and networks which are connected to the services provided through the App.

You undertake not to attempt to circumvent or modify any security technology or software that is part of the App and agree not to engage or assist any other person, to circumvent or modify any security technology or software that is part of the App or try not obscure or obstruct any features of the App. You undertake not to copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the App or any part thereof without a specific written permission from Tata CLiQ Palette to do so.

The App lists multiple products for sale offered by sellers and hosts comments of numerous users and it is not possible for Tata CLiQ Palette to be aware of the contents of each product listed for sale, or each comment or review that is displayed. You acknowledge and agree that by accessing or using the App or availing the services, User may be exposed to content that the User may consider offensive, indecent or otherwise objectionable.

Tata CLiQ Palette is not the seller of the products and Tata CLiQ Palette shall in no manner be deemed to be the seller of the products on the App. Tata CLiQ Palette is only facilitating purchase of the products by the User from the vendors by providing use and access to the App.

You explicitly and expressly consent to receive communications from Tata CLiQ Palette in relation to Your use and access of the App and its services and agree that such communications shall not be treated as an unsolicited communication.

If App is used by You from outside India, it is entirely at Your risk. Tata CLiQ Palette makes no representation that its contents and other features are available or otherwise suitable for use outside India. If the App is used and accessed from or in locations outside India, You shall ensure that the usage of the App is legal and valid under applicable law of the User’s location. You agree to undertake all liabilities, responsibilities and consequences under applicable law in connection with the use of the App from or in any location outside India. You acknowledge that for accessing the App from any location outside India, Tata CLiQ Palette may ask You to enter into separate or additional terms as may be required from time to time.

To use the App, You require Internet connectivity or appropriate telecommunication links and the App’s service does not include the provision of any computer system, resource, terminal, server, equipment, mobile or any devices. Tata CLiQ Palette shall not have any responsibility or liability for any computer system, resource, terminal, server, equipment, mobile or any devices necessary for User to use and access the App nor shall be liable for any costs incurred on account of Your usage of Internet or appropriate telecommunication links usage. Tata CLiQ Palette would not be liable for damages, viruses or other code that may affect the Your computer system, resource, terminal, server, equipment, mobile or any other devices while using the App and Tata CLiQ Palette does not warrant that the App will be compatible with all hardware and software used by the User. You must comply with applicable third-party terms, if any, such as mobile device agreement or wireless data service agreement etc. while using the App. 

You grant Tata CLiQ Palette and its affiliates and associates a non-exclusive, royalty-free, irrevocable, perpetual and fully sub-licensable rights in any content that is posted by You or material submitted by You, to use, reproduce, publish, distribute and display such content throughout the world in any mode medium or manner now known or developed in future; and the right to use Your name in connection with such content.

You agree that the rights granted as above are irrevocable during the entire period of protection of the User’s intellectual property rights associated with such content and material. The User agrees to waive the User’s right to be identified as the author of such content and materials and the User’s right to object to derogatory treatment of such content or material. The User agrees to perform all further acts and execute deeds and documents necessary to perfect the above rights granted by the User to Tata CLiQ Palette.

The User represents and warrants that the User owns or otherwise controls all of the rights to the content and material that the User posts or that the User otherwise provides on or through the App; that, as at the date that the content or material is submitted to the App: (i) the content and material is accurate; (ii) use of the content and material does not breach any applicable Indian law or the App’s policies or guidelines or Additional Terms (iii) the content and material do not breach these Terms and Privacy Policy.

The App may contain links to other websites and the App are not in any way responsible for the terms of use or content of such websites and expressly disclaims all liability associated with the content and use of these websites. The linked websites are not under the control of Tata CLiQ Palette and You are encouraged to read the terms of use and privacy policy of each and every linked website before accessing any of the third-party websites linked to the App and You acknowledge that any risk associated thereof while accessing and using such linked third-party websites solely lies with You and Tata CLiQ Palette shall not be responsible in any manner whatsoever.

All content included on the App, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Tata CLiQ Palette, its affiliates, associates or its content suppliers and is protected by Indian/ International copyright, authors' rights and database right laws. The compilation of all content on the App is the exclusive property of Tata CLiQ Palette, its affiliates, associates or its content suppliers and is protected by laws of Indian/ International copyright and database right laws. All software used on this App is the property of Tata CLiQ Palette, its affiliates, associates or its software suppliers and is protected by laws of India and international copyright authors rights and database laws.

Tata CLiQ Palette grants You a limited licence to access and make personal use of this App, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Tata CLiQ Palette. This licence does not include any resale or commercial use of the contents of the App; any collection and use of any product listings, descriptions, or prices; any derivative use of this App or its contents; any downloading or copying of account information for the benefit of another seller.

The trademarks, logos and service marks displayed on the App ("Marks") are the properties of Tata CLiQ Palette or its affiliates, associates or its content suppliers or users or respective third parties. Users are not permitted to use the Marks without the prior consent of Tata CLiQ Palette, its affiliates, associates or its content suppliers or users or the third party that may own the Marks.

Tata CLiQ Palette owns all intellectual property rights to and into the trademark "Tata CLiQ Palette,” and the App, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, designs, know-how, trade secrets and inventions, goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.

You agree not to use or apply for registration of any marks, or domain names which are similar to the marks or domain names used in connection with the App or owned by Tata CLiQ Palette.

You shall not use, copy, reproduce, modify, alter, change, amend, transmit, broadcast, edit, revise, review, adapt, translate, distribute, perform, display, sell or otherwise deal with  content or the intellectual property rights of the App or content suppliers or third parties in any mode medium or manner now known or developed in future without authorization from Tata CLiQ Palette and on happening of any such event Tata CLiQ Palette reserves the right to immediately discontinue the App services to such User without prejudice Tata CLiQ Palette’s right to initiate legal action in this regard. You are strictly prohibited from framing or use framing techniques to enclose any content or intellectual property on the App to illegally and unlawfully exploit the content or intellectual property rights owned by Tata CLiQ Palette or content suppliers or third party as the case is.

Trademark Infringement Complaints

Tata CLiQ Palette fully respects Intellectual Property (IP) Rights of the IP owners. In case You feel that Your Trademark has been infringed, You may write us at [email protected] with the subject line as “Trademark Infringement Complaint” with complete details viz. Your name and contact address, particulars of Your IP and products listed on App allegedly infringing Your IP,  

Users can use and access the App free of charge. However, at any time in future, after duly notifying in advance, Tata CLiQ Palette reserves its right to charge the users for the use of the App and provisioning of the services through the App as per applicable Indian law.

If You believes that any Objectionable Content is hosted on the App or Your rights are being infringed, users shall immediately inform the Grievance Officer by following the App’s Notice Procedure mentioned below. The App will endeavour to remove such content as soon as possible after investigation.

No untrue or false information or allegation shall be made by You and if found misusing the notifying procedure, Tata CLiQ Palette reserves the right to terminate Your account and reserves the right to initiate appropriate legal action in this regard.

Upon receipt of a notice, Tata CLiQ Palette will take appropriate steps for removing the infringing or Objectionable Content all of which are taken without any admission as to liability and without prejudice to any rights, remedies or defences, all of which are expressly reserved. Tata CLiQ Palette shall also endeavour to forward a copy of the notice to the alleged infringer or defaulter. Furthermore, in submitting a notice, the User grants to Tata CLiQ Palette the right to use, reproduce, publish, and display its content throughout the world in any mode medium or manner now known or developed in future. This includes forwarding the notice to the parties involved in the provision of the allegedly infringing content. If found defaulting You, agree to indemnify Tata CLiQ Palette for all claims brought by a third party against Tata CLiQ Palette arising out of or in connection with the submission of a notice.

It is repeated and reiterated that Tata CLiQ Palette’s role and responsibility is completed on taking down the infringing or Objectionable Content as alleged in the notice and Tata CLiQ Palette shall in no manner be liable for or in relation to the infringing or Objectionable Content. Tata CLiQ Palette shall in no manner be involved in trying, contesting, mediating, negotiating or conciliating the dispute or differences between the person who notifies the objections and the User against whom the objections are raised.

You, being User of the App expressly agree that the use of the App is at Your sole risk. The App and the contents uploaded or provide or shared by other users are made available to the User through the App on an "AS IS" basis and "AS AVAILABLE BASIS" without any warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability or fitness for a particular purpose or the legality of the products listed or displayed or transacted to the extent permitted by applicable Indian law and Tata CLiQ Palette does not accept any liability for any errors or omissions.

Tata CLiQ Palette shall not be liable or responsible for any actions or inactions of sellers or any breach of conditions, representations or warranties by the sellers or manufacturers of the products and expressly disclaims any and all responsibility and liability in that regard. Tata CLiQ Palette shall not mediate or resolve any dispute or disagreement between the User and the sellers or manufacturers of the products.

Tata CLiQ Palette through the App only provides a platform that users utilize to communicate and transact with one another and Tata CLiQ Palette does not endorse any products displayed on the App or views expressed or information uploaded by any User. In no event Tata CLiQ Palette shall be liable for any information, content, materials, products or services available through the App.

The right, title, interest and ownership in the products that are transacted by the users through the App does not vest with Tata CLiQ Palette and Tata CLiQ Palette holds no right, title or ownership over such products. The offer and acceptance of products through the App is at the User’s sole risk and Tata CLiQ Palette accepts no liability for any errors or omissions or defaults or deficiency of any products either offered or acceptance by the users through the App.

Tata CLiQ Palette hereby disclaims any guarantees of exactness as to the finish and appearance of the product as ordered by and delivered to the User. The quality or quantity of any products, information or other material purchased or obtained by You through the App that may not meet Your expectations.

The App could also be linked to third party websites and Tata CLiQ Palette assumes no responsibility for results obtained from the use of these websites.

Tata CLiQ Palette makes no assurances that the App is bug free and User friendly or the safety of the use of the App. Tata CLiQ Palette including affiliates, associates and their respective owners, directors, officers, agents, shareholders and partners shall not be liable in any manner with respect to the loss or damage incurred or suffered by You on account of virus attacks or bugs or other software or programmes that may be present or embedded while using or accessing the App.  

Tata CLiQ Palette does not guarantee that the services provided through the App will function without interruption or errors. The operation of the services may be interrupted due to maintenance, updates, or system failures, virus attacks, bugs or due to any other technical reasons or otherwise. App disclaims all liability for losses or damages caused by any such interruption or errors in functioning. Tata CLiQ Palette also disclaims all liability for any malfunctioning impossibility of access or poor use conditions of the App due to inappropriate equipment, disturbances related to internet services, down time or otherwise.

To the maximum extent permitted by applicable law, Tata CLiQ Palette will have no liability related to User content arising under intellectual property rights, libel, privacy, publicity, obscenity or other laws. Tata CLiQ Palette also disclaims all liability with respect to the misuse, loss, modification or unavailability of any User content.

When the User deletes any kind of information the User must understand that the removed content may continue in backup copies.

Tata CLiQ Palette will not be liable for any loss that You may incur as a consequence of unauthorized use of the Account or any service or materials, either with or without Your knowledge.  Tata CLiQ Palette shall not be liable for any third-party product, the advertisement available on e-mail or App with respect to the third-party website or the products and services are for information purpose only.

In no event Tata CLiQ Palette including affiliates, associates and their respective owners, directors, officers, agents, shareholders and partners shall be liable for any loss or damage whatsoever including without limitation direct, indirect, punitive, incidental and consequential damages, lost profits, or damages resulting from the use or inability to use the App whether based on warranty, contract, tort (including negligence) or in any other means or action.

You acknowledge that Tata CLiQ Palette is only an Intermediary as per definition under the Information Technology Act, 2000 and rules framed thereunder, between You and the seller and Tata CLiQ Palette will not be held liable for any act of seller or other third-party service provider.

Without prejudice, it is agreed by You that Tata CLiQ Palette including affiliates, associates and their respective owners, directors, officers, agents, shareholders and partners shall not be held cumulatively liable for any damages or claims more than INR 1,000/- (Rupees One Thousand) subject to applicable law in respect of all matters and You acknowledge that this is reasonable assessment of risk and liabilities.

You  agree to indemnify and hold harmless Tata CLiQ Palette including affiliates, associates and their respective owners, directors, officers, agents, shareholders and partners from and against all actions, proceedings, claims, losses, damages and costs (including attorney fees) and other expenses suffered or incurred due to or attributable to or arising out of (i) violation of any applicable law (ii) breach of any representations, warranties or covenants of the User (iii) breach of the policies, guidelines and conditions of Tata CLiQ Palette’s service or Additional Terms or these Terms or Privacy Policy (including any modifications or additional notifications or instructions); (iv) infringement of any third-party rights. This Clause survives the termination of these Terms.

Tata CLiQ Palette reserves the right to terminate the services provided to any User without prior notice in the event of any default committed by User including but not limited to the breach of any applicable law, policies, guidelines and conditions of Tata CLiQ Palette’s service or Additional Terms or these Terms or the Privacy Policy (including any modifications or additional notifications or instructions).  On such termination, the User’s information and other details shall be black listed by the App and shall be taken into consideration whenever necessary.

Tata CLiQ Palette will terminate the services provided to any User if it is required under any applicable law.  Without prejudice, Tata CLiQ Palette reserves its right to terminate the services if such provision of services to the users is not economically viable for Tata CLiQ Palette. Users may choose to discontinue availing services and facilities provided through the App by closing the User account with the App.

On termination of the User account, the User is not eligible to purchase or sell products through the App. Once the User’s account is terminated for any reason whatsoever, the contents, reviews, comments or other material posted on the App by the User shall be removed by Tata CLiQ Palette. 

Post termination of the services provided to the User through the App, the User’s personal information would reside in the App’s database for a certain period of time. It is also clarified that certain terms and conditions of the policies, guidelines and conditions of Tata CLiQ Palette’s service or Additional Terms or these Terms and the Privacy Policy continue to be binding on the User and if any User by default or otherwise is found using or dealing with the App post termination of the service provided through the App, the User shall be prosecuted by Tata CLiQ Palette. The User shall be also liable to compensate Tata CLiQ Palette for any unauthorized use of the App.

Location Based Services : With your location permission, our App/website use information from Global Positioning System (GPS) networks, cellular, Wi-Fi or Bluetooth to determine your approximate location to provide you location based Services. We won't follow you all the time, but can help you find the nearest Tata CLiQ Palette partner/Brand store with Brand News, offers and/or other information based on your profile/liking when you need one.

Severability: Each of the provisions in these Terms are severable and distinct from the others and if at any time one or more such provisions is or becomes invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions of these Terms shall not in any way be affected or impaired thereby.

Captions: Various captions used in these Terms are for convenience purpose only and may not be used to interpret the provisions thereof. In case of captions and the related text conflicts, the text will prevail.

Partial Invalidity: If any provision of these Terms is held to be illegal, invalid, or unenforceable under any present or future applicable Indian law, (i) such provision will be fully severable; (ii) these Terms will be construed and enforced as if such illegal, invalid, or unenforceable provision had never comprised a part hereof; (iii) the remaining provisions of these Terms will remain in full force and effect and will not be affected by the illegal, invalid, or unenforceable provision or by its severance here from; and (iv) in lieu of such illegal, invalid, or unenforceable provision, there will be added by Tata CLiQ Palette a legal, valid, and enforceable provision to the extent possible.

Notices: For purposes of service messages and notices about the services to User, the App may place a banner notice across its pages to alert the User to certain changes such as modifications to these Terms. Alternatively, notice may consist of an email from the App to the User. The User agrees that the App may communicate with User through the User’s account or through other means including email or mobile. Users are required to update their settings regularly to ensure that the App’s service messages and notices are received by the users timely and accurately.

Assignment: The User shall not assign its rights or obligations under these Terms and the Privacy Policy to a third party.

Tata CLiQ Palette including affiliates, associates and their respective owners, directors, officers, agents, shareholders and partners shall have no liability for the non-receipt of the App’s service messages and notices.

In case of any complaints or grievances, the user may contact the Grievance Officer as under User will be contacted within 48 working hours for redressal.
 

Name: Swapnil Sant (Head - Customer Service Operations)
Email: [email protected]
Phone number: 022-68078282
We are operational between 9:00 a.m. to 7:00 p.m., seven days a week.
Address: 4th Floor, Empire Plaza 2, Chandan Nagar, LBS Marg, Vikhroli (W), Mumbai - 400038

Festive Offer Terms and Conditions:

1. The Festive Offer is for sale of Eligible products (as defined below) on a promotional basis at a discount ranging between 50% to 70%.
2. Eligible Products are products included in the Offer and the communication whereof is made on the Product display page of the respective product.
3. The Offer is valid from 6th to 10th October 2022, both days inclusive (“Offer Period”).
4. Products are available for purchase on the Platform without the requirement to participate in the Offer. Accordingly, several products are available for purchase at full price or at varying discount ranges.
5. Tata UniStore Limited reserves the right, to be exercised at any time, without prior notice and without assigning any reason whatsoever to add/modify/alter/change and/or withdraw this offer, at its sole discretion.
6. Maximum discount that can be availed per order will be as per the discount communicated on the Product display page.
7. The discount offered will under no circumstances be settled in cash or equivalents.
8. Any person availing this Offer shall be deemed to have accepted all the terms and conditions of the Offer.
9. The Offer shall be applicable only on each successful order whereby a successful order shall mean any order that is not cancelled or returned. In case of returned or cancelled order, the Offer cannot be availed on the subsequent purchase.
10. The competent Courts at Mumbai shall have the exclusive jurisdiction for any matter or dispute relating to this Offer.
11. Other offers are all also available on products, Users are required to check the product description page of each such products.
12. The Users may in its sole discretion choose to avail an offer as per their convenience from the platform or purchase products at full prices without the requirement to participate in any promotional offers.
13. This offer shall be subject to all applicable laws, rules and regulations which are in existence and which may be promulgated anytime by any statutory authority.