General Questions FAQ

You will receive a printed physical copy of the invoice along with your order at delivery. Additionally, you can check out the "My Orders" section under 'My Account', browse to the relevant order and email a copy of the invoice to your registered email address.

I haven't received an invoice for my order. What should I do?

Check out the "My Orders" section listed under 'My Account', browse to the relevant order for which you need an invoice. Click on "Request Invoice" button to receive it on your registered email address.&nbsp;

How do I find invoices for past orders? 

We go to miles and ensure we have tie-ups with brands and authorized re-sellers which guarantees that the products shipped to you are genuine and authentic.

How do I know if my product is genuine?

When you return a product, a refund for the product amount, inclusive of any applicable GST, will be issued. However, shipping charges will be deducted from your refund amount.